Customer Comments

Customer Comments…


ISO 9001:2000 Implementation

Thank you for your great help and guidance.  I am positive that we would not have as good a system without your help.  He (ISO Auditor) placed us in the top 25% of companies he has seen.  The system is lean, to the point, and everyone seems to have a good understanding.  Thanks again for a job well done.”   

Rod Gramse, MRG Tool & Die Corp., Faribault, MN


ISO/TS 16949 Transition from QS-9000

“Northstar Quality was instrumental in Sheldahl's transition to TS-16949. Our transition was an 12 month company-wide project with multiple teams that developed new processes, new documentation, training, implementation etc. Northstar Quality helped us in many roles; as a facilitator, team member, auditor, document writer and trainer. As an end result we have a new Quality System that not only is compliant to the ISO/TS standard, it is a useful & organized resource that will help improve our results. Thanks for your help.”

Tony Huettl, Quality Manager, Multek Flexible Circuits, Inc., dba Sheldahl, Northfield, MN


“The consulting services provided guidance with gap analysis, planning, and re-writing nearly all of our existing policies, procedures and work instructions.  Northstar Quality provided the critical coordination of these activities between our two businesses.  The compliance audit resulted in a minimal number of minor non conformances and closed within a week of the audit.  Going forward, we plan to utilize additional services offered by Northstar Quality.  Northstar Quality provided excellent consultation services.  They kept us on plan without sacrificing quality.”

Ed Board, Continuous Improvement Manager, Sheldahl Technical Materials, Northfield, MN


Understanding ISO 9001 Workshop – Public Course at SCTC

“Thank you so much for the information and providing an excellent class on ISO 9001.  It was beneficial to get into the details of many of the items we covered.  I'm sure we'll be in touch again.”

 Monica Pierce, QA Mgr, BSI Hardware, Sioux Falls, SD


Internal Audit to ISO 9001

“Thank you for all of your help in Florida.  I believe the auditors appreciated being able to observe the audit.  It was a great learning experience for everyone involved.  In addition, thanks to contributing to all of the fun we had.  It was a great trip.  Thanks again and hope to work with you again soon.”

Jody Lockhart, Documentation Coordinator, USP Structural Connectors, Montgomery, MN & Largo, FL


“I spoke briefly with Greg this morning. Sound like things went well… Greg mentioned how impressed he was with your work, stating you were very thorough with the audit and appreciated the time you spent training the internal auditors. …look forward to staying in touch with the Quality side through the Internal Auditing process.”

Melissa Reeder, IT Manager, USP Structural Connectors, Montgomery, MN & Largo, FL


ISO 9001 Overview Training for All Company Employees

“The information that you provided us through consulting was very helpful, and we are glad that we invited you to work with us for a day.”

Mark Corpron, Engineering Manager, Gamma Vacuum, Inc., Shakopee, MN


Project Management Workshop – On-site Customized Training

Responses from training feedback forms:  “Knows his stuff!  Well prepared; good class exercises.  Straight forward approach, obvious experience with subject. When he called on people, it was not intimidating, picked up on names fast and personalities.  Very good on material and put you at ease.  His ability to bring the class together.  Real world “stuff.”  Real life examples.  Kept things lively.  Brought things back to how we could apply knowledge gained at the end of class.  This will help us in our New Product Development process.  During team meetings – we will be more efficient.  I manage New Product Developments all the time, points were brought out that will assist me in managing my projects.  Identify and monitor critical path – this is the key to the deadlines.  Will apply knowledge gained as structure new product development projects; define critical path – the assignment of resources – be specific.  Critical path identification, knowing what tasks can slip and what tasks cannot be moved out without affecting a due date.”

Wenger Corporation, Owatonna, MN


Internal Audit to ISO 9001, Management Responsibilities Clauses

“Management team feedback was positive on the whole audit.”

Russell Scheller, ISO Management Representative, Kato Engineering, Inc., Mankato, MN



Partners & Referals�

Check out these partners that provide complementing services: